10 Things to Know Before a Repair

Your car is the second largest investment you're likely to ever make, so preserve its value and your safety by having it repaired professionally at Baldauf Auto Body Inc.

1. Get a tow

Never drive a car that could be unsafe because of damages. We will gladly arrange for your car to be towed to our repair facility.

2. Have your vehicle inspected

Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our location and ask that the insurance company come to inspect the car. Baldauf Auto Body works closely with all of the major insurance companies and we keep close communication with insurance companies to advise them of all work and repairs that need to be done to our customer's vehicle.

3. Make an informed decision

As a consumer, it's nice to know that there is no law that requires you get more than one estimate or appraisal on your vehicle. You have the right to get as many comparison estimates as you’d like in order to help you make an informed decision about your collision repair options.

4. Take it where you feel comfortable

You have the right to take your vehicle to the collision repair center of your choice. Your insurance company cannot require you to go to a particular shop. Your insurance company usually can recommend a reputable repair center in your area, Including Baldauf Auto Body Inc.

5. Be sure to investigate differences

Differences in repair estimates are common. A lower estimate may not include all necessary work. If you’re not sure why one estimate is different from another you’ve received, just ask one of our friendly service advisors.

6. Use certified shops and technicians

Choose a repair center that has unibody repair equipment and certified (by I-CAR or ASE for example) technicians. We are an I-CAR Gold Class repair center and all of our technicians have continuing I-CAR and ASE training to ensure that they are skilled in the latest repair process and equipment.

7. Require the highest quality work

Make sure you choose a collision repair center that has the advanced equipment and systems used to remove and reinstall frame, suspension, engine, and drivetrain components as well as provide other essential collision repair services. Baldauf Auto Body has the latest equipment and training necessary to repair your car to its exact factory specifications.

8. Check for a warranty

Make sure that the collision repair center offers a warranty. Baldauf Auto Body offers every customer our industry-best warranty that protects you for as long as you own your vehicle.

9. Cut the insurance company "red tape"

Let us help you work with your insurance company. Baldauf Auto Body has established positive business relationships with virtually every auto insurance company. Our ability to "cut through the red tape" ensures a smoother, faster repair process.

10. Make sure you have a rental

Ask the repair center to pre-arrange a rental car. Since the average car is in the repair shop for 3-5 days, ask if the shop can make recommendations for a rental car company and if they can arrange for a replacement rental car to be ready when you drop off your car. At Baldauf Auto Body we will take you to the nearest Enterprise location and help set you up with a rental car.

3 Simple Steps to Getting Back on the Road

Drop Off

  • Our trained service advisors provide a detailed written estimate and description of the repairs
  • We will arrange the rental vehicle for you

Repair

  • We provide continuous customer contact to keep you informed about the progress of your vehicle during the repair process
  • Baldauf Auto Body utilizes advanced frame dimensioning systems with computerized printouts to guarantee accurate repairs
  • Proven quality control systems and standard operating procedures prevent rework and reduce repair times
  • Advanced PPG ENVIROBASE paint systems with color match guarantee ensure that you receive the highest quality refinishing and recapture the factory look of your vehicle

Delivery

  • Your vehicle is washed, vacuumed and quality checked before delivery
  • From time to time we will call customers to make sure that their expectations were met and that they are completely satisfied with the repairs done to their vehicle
  • Baldauf Auto Body guarantees all work and protects you with a Limited Lifetime Warranty on all performed collision repair work
  • If you expect the highest quality repairs and service for your vehicle and want the repairs completed by the best in the industry, trust your vehicle to the trained professionals at Baldauf Auto Body. We never compromise on quality.

Be Prepared for the Unexpected

Let's say you have just had the misfortune of being involved in an auto accident. What should you do next? Here is a quick, step-by-step Accident Scene List to assist you in minimizing your stress and discomfort.

  • If it is clear, safe and legal, move all involved vehicles out of traffic.
  • Turn off the ignition on all vehicles involved.
  • Make a first aid check of all persons involved. Look around to see if anyone is in immediate danger or needs medical assistance. Avoid moving an injured person as it might seriously complicate the injury.
  • Call the police by dialing 911 for assistance and if necessary, have them dispatch emergency medical services.
  • Remove objects from the road that may cause further damage or risk to others.
  • Gather the names of all individuals who were in the vehicles during the accident as well as the people who witnessed the accident.
  • Make a quick diagram of where the vehicle occupants were seated and indicate the direction of travel and occupied road lanes. Also note the date, time, and weather conditions. Look around and gather information from any possible witnesses.
  • Be careful what you say – Do not discuss "fault" or make statements about the accident to anyone but the police.
  • Exchange insurance company information and notify your insurance company immediately. This is important. If it is not convenient to contact your agent, telephone the nearest office.

Auto accidents are unexpected and stressful. Even the most careful drivers may be involved. If you are in an accident, stay calm, follow the steps listed above and call Baldauf Auto Body. We’ll help alleviate some of the stress that goes along with being in an auto accident and we’ll work with your insurance company and repair your vehicle the right way…the first time, on time, every time.

Why choose Baldauf Auto Body?

  • Baldauf Auto Body associates are committed to making your collision repair experience as positive as possible. While it's not easy to turn an auto accident into a memorable service experience, our representatives are trained to do just that. You will find that our associates are knowledgeable, friendly, and professional. Click here to learn more.
  • You'll have peace of mind knowing that Baldauf Auto Body industry-best warranty protects you for as long as you own your vehicle. If you should ever find yourself in need of our warranty service, please call Baldauf Auto Body at 724-283-5554. Click here to learn more.
  • Baldauf Auto Body has created preferred service arrangements with well-known towing companies in Butler and surrounding areas, and we have an exclusive service arrangement with Enterprise Rent-A-Car. We're ready to help meet your towing and rental car needs. Click here to learn more.
  • Baldauf Auto Body has established positive business relationships with virtually every auto insurance company. Our ability to “cut through the red tape” ensures a smoother, faster repair process. Baldauf Auto Body will work pro-actively with your insurance company to deliver the high-quality service you deserve. Click here to learn more.
  • Baldauf Auto Body employs trained and qualified technicians to perform the complex structural, mechanical, body and refinish work required to meet industry repair quality standards. Baldauf Auto Body invests heavily in the ongoing training and development of our technicians. Click here to learn more.
  • At Baldauf Auto Body we engage a qualified third party to survey our customers regarding every aspect of repair quality and service. A high percentage of our customers have stated that based on our service and quality, they will refer their family and friends to Baldauf Auto Body for their collision service needs. Click here to learn more.
  • Advances in vehicle design and technology require the use of sophisticated equipment to properly repair the composites, high strength steel, aluminum, safety systems, on-board computers and complex finishes common to a growing number of vehicles. Baldauf Auto Body invested in computerized repair and refinish systems and technologically advanced welders to ensure proper quality repairs. Click here to learn more.

Need a tow?

Open M-F: 8am - 5pm
24hr Towing
Call: (724) 283-5554

Get in touch

Phone: (724) 283-5554
Fax: (724) 283-6546
Email: baldaufautobody@yahoo.com

ase certified i-car certified ppg